To be eligible for a refund, the item must be unused, undamaged, and in its original packaging. Custom-made or personalized items may not be eligible for a refund unless they are received in a damaged or defective condition.
If you wish to request a refund, please contact our customer support team within 14 days from the date of delivery. Provide your order details and the reason for the refund request. Our team will guide you through the process.
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